GraphQL API请求事件

2026年8月11日，UTC时间14:00至16:00期间，GraphQL API服务出现降级，客户遇到高于正常水平的超时。平均超时率为0.06%，峰值时占路由至该服务请求的0.14%。<br /><br />此问题源于我们一个站点利用率增加，导致依赖项间资源争用，进而引发GraphQL请求超时增多。我们通过增加容量以缓解容量瓶颈，从而减轻了事件影响。<br /><br />我们正致力于改进监控，以便在扩容之外，主动减少高消耗请求的影响；同时，我们将提升对此类问题的检测和缓解速度，以防未来再次发生。

原文On August 11, 2026, between 14:00 UTC and 16:00 UTC the GraphQL API service was degraded and customers in saw higher than normal timeouts. On average, the timeout rate was 0.06% and peaked at 0.14% of requests routing to the service. <br /><br />This was due to increased utilization at one of our sites which caused resource contention across our dependencies, leading to an increase in timeouts for GraphQL requests. We mitigated the incident by increasing capacity to alleviate the capacity bottleneck. <br /><br />We are working to improve our monitoring so that we can proactively reduce the impact of high consumption requests in addition to scaling up; Additionally, we will improve our time to detection and mitigation of issues like this one in the future.

我们已识别并缓解了影响GraphQL API请求的错误率上升问题。为提升服务容量而部署的修复程序已生效，错误率已恢复正常水平。我们正在处理此事件。

原文We have identified and mitigated increased error rates affecting GraphQL API requests. A fix to increase service capacity has been deployed and error rates have returned to normal levels. We are resolving this incident.

影响API请求的服务降级问题已得到缓解。我们正在持续监控以确保稳定性。

原文The degradation affecting API Requests has been mitigated. We are monitoring to ensure stability.

GraphQL API请求已恢复到正常基线水平。我们将继续调查此次事件期间出现的错误。

原文We have returned to a healthy baseline on GraphQL API requests. We will continue to work on investigations into the errors seen during this incident.

我们正在调查有关GraphQL API请求错误率小幅上升的报告。我们正在努力提升容量，并继续调查错误增加的原因。一旦获得更多信息，我们将提供进一步更新。

原文We are investigating reports of a small increase in error rates affecting GraphQL API requests. We are working on increasing capacity and continue to investigate the increased errors. We will provide another update when we have more information

我们正在调查有关API请求性能下降的报告。

原文We are investigating reports of degraded performance for API Requests