GitHub 计费服务中断

2026年8月26日，UTC时间20:40至8月27日00:51期间，GitHub Billing遭遇性能降级，影响了账单预算页面和GitHub Copilot CLI会话。受影响的客户在加载预算页面或启动、继续CLI会话时遇到失败。我们确认此影响波及少数客户（<1%）。<br /><br />此问题由集中工作负载导致，在数据存储层造成处理延迟。自动重试增加了负载并延长了降级时间。我们通过重新平衡基础设施内的流量来缓解此事件。<br /><br />我们正在改进工作负载隔离、重试行为及集中负载检测，以降低复发可能性，并缩短检测和缓解类似事件的时间。

原文On August 26, 2026, between 20:40 UTC and 00:51 UTC on August 27, GitHub Billing experienced degraded performance affecting billing budget pages and GitHub Copilot CLI sessions. Affected customers encountered failed budget page loads or failures when starting or continuing CLI sessions. We confirmed this impact for a small number of customers (<1%). <br /><br />This was caused by a concentrated workload that created processing delays in our data storage layer. Automated retries increased the load and prolonged the degradation. We mitigated the incident by rebalancing traffic within our infrastructure. <br /><br />We are improving workload isolation, retry behavior, and detection of concentrated load to reduce the likelihood of recurrence and shorten our time to detect and mitigate similar incidents.

自上次更新以来无重大变化。缓解措施后服务状况保持稳定，我们未观察到任何进一步的客户影响。我们正在积极监控服务，同时实施针对性修复以解决根本原因。

原文No material change since the previous update. Service conditions remain stable following the mitigation, and we have not observed any further customer impact. We are actively monitoring the service while implementing targeted fixes to address the underlying root cause.

我们的缓解措施持续有效，服务状况保持稳定。我们正在继续调查导致问题的集中工作负载，并准备额外的预防性改进措施。自上次更新以来，未发现客户影响有实质性变化。随着调查的进展，我们将提供进一步更新。

原文Our mitigation continues to hold, and service conditions remain stable. We are continuing to investigate the concentrated workload responsible for the issue and are preparing additional preventative improvements. We have not identified a material change in customer impact since the previous update. We will provide another update as the investigation progresses.

我们的缓解措施仍然有效，我们正在继续调查以找出根本原因。

原文Our mitigation is still holding as we continue to investigate to find the root cause.

我们正在持续监控针对账单页面中断所采取的缓解措施。

原文We are continuing to monitor the mitigation that we have applied for the billing page disruption.

我们已应用缓解措施以解除Copilot使用限制，并观察到该特定影响已恢复。我们正继续调查并针对账单页面中断问题实施缓解措施，同时监控以确保Copilot保持恢复状态。

原文We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.

我们目前正在调查计费服务错误增加的问题。客户可能会遇到计费预算页面加载失败的情况，而Copilot CLI的用户可能会在启动或继续会话时遇到故障。

原文We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.

我们正在调查部分GitHub服务性能受影响的相关报告。

原文We are investigating reports of impacted performance for some GitHub services.