claude.ai、Claude Code、Claude Cowork 和 Claude API 上出现错误率升高

所有服务自UTC 14:59起已恢复正常运行。我们将继续监控。

原文All services have been operating normally since 14:59 UTC. We are continuing to monitor.

截至14:59 UTC，大多数服务已恢复。登录、开始新聊天、语音对话、Claude Code和Cowork会话、购买以及文件上传均已恢复正常。在14:00至14:59 UTC之间发送的部分消息可能未被保存。我们正在密切监控，并将在30分钟内发布另一条更新。

原文Most services have recovered as of 14:59 UTC. Signing in, starting new chats, voice conversations, Claude Code and Cowork sessions, purchases and file uploads are working again. Some messages sent between 14:00 and 14:59 UTC may not have been saved. We are monitoring closely and will post another update within 30 minutes.

始于 14:00 UTC 的错误已于 14:36 UTC 得到缓解，现有对话大多已恢复正常。第二个问题导致许多用户无法登录（单点登录和 Sign in with Apple 不可用）、无法开始新聊天、语音对话和 Claude Code 或 Cowork 会话、无法进行购买以及上传文件。如果你已登录，请不要退出登录。我们正在修复，并将在 30 分钟内发布另一条更新。

原文The errors that began at 14:00 UTC were mitigated at 14:36 UTC, and existing conversations are mostly working again. A second issue is preventing many users from signing in (single sign-on and Sign in with Apple are unavailable), starting new chats, voice conversations and Claude Code or Cowork sessions, making purchases, and uploading files. If you're signed in, please don't sign out. We're working on a fix and will post another update within 30 minutes.

我们已实施缓解措施，错误率已大幅下降。部分登录尝试、账户操作以及 Claude Code 和 Cowork 会话仍会失败。我们正在继续努力实现完全修复。

原文We have applied a mitigation and error rates have dropped substantially. Some sign-in attempts, account actions and Claude Code and Cowork sessions are still failing. We are continuing to work on a full fix.

我们正在调查影响claude.ai、platform.claude.com、Claude API、Claude Code和Claude Cowork的性能下降报告。我们将尽快提供更新。

原文We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.

我们正在调查影响Claude.ai（包括桌面和移动应用）、Claude Code和Claude Cowork的错误率升高问题。部分对Claude API的请求也返回错误。我们将尽快提供更新。

原文We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Some requests to the Claude API are also returning errors. We will provide an update as soon as possible.

我们正在调查影响Claude.ai（包括桌面和移动应用）、Claude Code和Claude Cowork的错误率升高问题。用户可能会遇到请求失败、加载或发送对话时出错，或被要求重新登录；重试可能会成功。我们将尽快提供更新。

原文We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Users may see failed requests, errors loading or sending conversations, or be asked to sign in again; retrying may succeed. We will provide an update as soon as possible.